Turn Breaches Into Business Continuity: Expert Incident Response Services

When a cyber‑attack occurs, we act fast, contain the damage, and help you recover faster than ever.

AR/VR

Why Incident Response Matters

When a security breach occurs, every second counts. A robust incident response plan minimizes damage, reduces downtime, and protects your most valuable assets—data, reputation, and customer trust. Without a structured response framework, organizations face prolonged recovery times, escalating costs, and potential regulatory penalties. Our INCIDENT RESPONSE SERVICE enable rapid threat detection, containment, and remediation, ensuring business continuity and building long-term resilience against evolving cyber threats.

Rapid Attack Proliferation

Attackers now exploit vulnerabilities in minutes; delayed response amplifies financial loss and downtime.

Regulatory & Legal Exposure

Many regulations (GDPR, HIPAA, PCI‑DSS) require documented incident response and timely breach notification.

Reputation & Customer Trust

A swift, transparent recovery protects brand reputation and keeps customers loyal.

Business Continuity

Minimizing data loss and service disruption keeps operations running and avoids revenue loss.

Learning & Improvement

Post‑incident analysis turns lessons into stronger defenses and better preparedness.

Our Services

Comprehensive IT solutions tailored to your needs

24/7 SOC & Triage

24/7 SOC & Triage

Description

Real‑time monitoring, alert correlation, and rapid incident hand‑off to response teams.

Typical Use Case

Detecting ransomware, DDoS, or insider threats.

Incident Containment & Eradication

Incident Containment & Eradication

Description

Network segmentation, isolation of compromised assets, removal of malware, and patching.

Typical Use Case

Stopping a data‑exfiltration campaign.

Digital Forensics & Evidence Preservation

Digital Forensics & Evidence Preservation

Description

Secure collection of volatile and non‑volatile data, timeline reconstruction, and chain‑of‑custody documentation.

Typical Use Case

Building a legal case or regulatory evidence.

Root‑Cause Analysis & Remediation Roadmap

Root‑Cause Analysis & Remediation Roadmap

Description

Identifying the attack vector, vulnerability exploitation, and providing a prioritized remediation plan.

Typical Use Case

Closing gaps that enabled the breach.

Business Impact Assessment (BIA)

Business Impact Assessment (BIA)

Description

Quantifying financial, operational, and reputational impact of the incident.

Typical Use Case

Determining recovery priorities and insurance claims.

Post‑Incident Review & Lessons Learned

Post‑Incident Review & Lessons Learned

Description

Conducting a debrief, updating playbooks, and training staff on new threats.

Typical Use Case

Strengthening future response capabilities.

Managed Detection & Response (MDR)

Managed Detection & Response (MDR)

Description

Ongoing monitoring, threat hunting, and proactive remediation beyond the initial incident.

Typical Use Case

Maintaining a hardened posture after the breach.

Regulatory Notification & Reporting

Regulatory Notification & Reporting

Description

Preparing breach notification letters, liaising with regulators, and ensuring compliance.

Typical Use Case

Meeting GDPR, HIPAA, or CCPA notification timelines.

Vendor & Third‑Party Risk Management

Vendor & Third‑Party Risk Management

Description

Assessing the impact on and suppliers and orchestrating joint response if needed.

Typical Use Case

Containing supply‑chain attacks.

Our Response Process (The 5‑Phase Playbook)

Each phase is documented, communicated, and validated to ensure traceability and accountability.

IR Preparation Threat Identification Incident Containment Eradication and Recovery Post-Incident Analysis

Step 1:Preparation

Establish IR team, define roles, set up communication channels, and maintain an up‑to‑date inventory.

Step 2: Identification

Detect anomalies via SIEM, endpoint detection, or external alerts; verify the incident.

Step 3: Containment

Isolate affected systems, block malicious IPs, and prevent lateral movement.

Step 4: Eradication & Recovery

Remove malware, patch vulnerabilities, restore from clean backups, and bring services back online.

Step 5: Post‑Incident Activities

Conduct forensics, produce an incident report, update policies, and schedule a follow‑up review.

Pricing & Packages

Choose the incident response package that fits your organization's needs

Standard IR

$7,000 – $12,000

Scope

Incident identification, containment, and basic forensics

Deliverables

  • Incident report
  • Containment guidance
  • Evidence preservation

Full IR & MDR

$12,000 – $20,000

Scope

Includes Managed Detection & Response, ongoing threat hunting, and post‑incident review

Deliverables

  • 24/7 SOC
  • Continuous monitoring
  • Remediation roadmap
  • Post‑incident debrief

Regulatory‑Focused IR

$10,000 – $15,000

Scope

Tailored for GDPR, HIPAA, PCI‑DSS breach notification

Deliverables

  • Notification letters
  • Regulator communication
  • Compliance evidence

Managed IR Service

$2,500 – $5,000 per month

Scope

Monthly or quarterly incident response readiness testing (red‑team exercises, tabletop drills)

Deliverables

  • Exercise reports
  • Updated playbooks
  • Staff training

Benefits of Partnering with Us

Benefit Value Proposition
Faster Time‑to‑Contain Our SOC analysts act within minutes, reducing damage and data loss.
Expertise & Objectivity Independent security experts bring a fresh perspective and industry best‑practice knowledge.
Comprehensive Evidence Secure, tamper‑evident evidence collection protects you in legal or regulatory proceedings.
Regulatory Compliance We help you meet breach‑notification requirements and avoid fines.
Business Continuity Minimizing downtime preserves revenue and customer trust.
Continuous Improvement Post‑incident lessons harden your defenses for the future.

Get in Touch

Have questions? We're here to help. Reach out to our team and we'll get back to you as soon as possible.

Head Office (India)

178-178A, Purv Marg, Industrial Park I
Chandigarh, 160002, INDIA

Global Offices

AMERICA | CANADA | EUROPE | UK | ASIA

Phone

India: 1800 571 2111

GLOBAL: +1 877 658 0666

Direct line, INDIA: 01724122335

Send us a message

Frequently Asked Questions

Everything you need to know about our services

A structured process that detects, investigates, contains, eradicates, and recovers from cyber‑attacks while preserving evidence.
External teams bring objective expertise, rapid response, and proven playbooks that many in‑house teams lack.
We acknowledge and triage within 15 minutes of detection and start containment within 30 minutes.
Isolating compromised assets, blocking malicious IPs, applying network segmentation, and preventing lateral movement.
Yes – we collect volatile and non‑volatile data, maintain chain‑of‑custody, and store evidence in tamper‑evident repositories.
System logs, memory dumps, network traffic captures, file system snapshots, and configuration files.
We follow industry‑standard forensic procedures (e.g., NIST, ISO 27037) and document every step with a chain‑of‑custody log.
Containment stops the attack’s spread; eradication removes the root cause (malware, vulnerabilities, compromised accounts).
Systems are restored from clean backups, patches applied, and services tested before returning to production.
Absolutely – we produce a lessons‑learned report, update playbooks, and recommend hardening measures.
Yes – we draft notification letters, liaise with regulators, and ensure you meet GDPR, HIPAA, PCI‑DSS, and other timelines.
Minor incidents may resolve in days; major breaches can take weeks, depending on complexity and scope.
Yes – our Managed Detection & Response (MDR) service provides continuous threat hunting and remediation.
We run tabletop exercises, red‑team simulations, and review playbooks to identify gaps before an actual attack.
Yes – we assess vendor risk, verify their IR capabilities, and coordinate joint responses if needed.
We provide a clear communication plan, designate spokespersons, and deliver status updates to executives, board, and regulators.
We quantify financial, operational, and reputational impact to prioritize recovery and inform insurance claims.
Yes – the report contains all required fields for GDPR, HIPAA, PCI‑DSS, and other standards.
Yes – we verify backup integrity, perform restoration, and test data consistency before bringing systems back online.
Yes – we deliver a customized playbook with step‑by‑step procedures, contact lists, and escalation paths.
IR focuses on containment and recovery; forensics digs deeper to reconstruct the attack timeline and collect evidence.
Yes – we conduct workshops, tabletop drills, and phishing simulations to improve awareness.
We use immutable logs, write‑once storage, and secure imaging tools to ensure data integrity.
Yes – MDR includes continuous monitoring, threat hunting, and proactive remediation.
We isolate VMs, apply security groups, and block compromised AWS IAM roles or Azure AD accounts.
Yes – we assess device configurations, isolate compromised nodes, and remediate firmware or network issues.
Yes – we simulate advanced attacks to test your defenses and improve response readiness.
It documents who handled evidence, when, and how, ensuring legal admissibility and integrity.
Yes – we estimate financial loss, downtime cost, and remediation expenses.
Our SOC analysts use threat‑intelligence feeds, threat hunting, and continuous training to stay ahead.
Yes – we isolate compromised phones, recover data, and remediate malware or misconfigurations.
0‑15 min identification, 15‑30 min triage, 30‑60 min containment, 1‑2 h eradication, subsequent recovery and review.
Yes – we assess criticality of assets and impact to prioritize containment and recovery.
Yes – we validate that evidence collection and documentation meet audit requirements.
We conduct a debrief, update playbooks, and implement hardening measures.
Yes – we review access logs, isolate compromised accounts, and remediate misconfigurations.
Usually $7,000–$12,000 for a full incident engagement, plus optional MDR.
Yes – includes containment, recovery, and communications steps.
15‑minute acknowledgment, 30‑minute containment, 1‑hour eradication (subject to incident severity).
Yes – we assess vendor risk, isolate compromised supply‑chain components, and coordinate joint response.

Still have questions? Ask us!

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